AUTO SERVICE AND REPAIR IN WATERLOO

Your one-stop-shop family-owned automotive repair centre.

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FACING CAR TROUBLES? LET US TAKE THE WHEEL

Unexpected vehicle issues can throw your schedule off track. The disruption to your routine, the uncertainty of costs, and the stress of finding a quick, reliable solution are enough to overwhelm anyone. That’s where Columbia Auto Group steps in. With four generations in the industry, we’re dedicated to providing dependable and honest auto care to the Waterloo community.

Our philosophy is simple: Maintaining your car should be a proactive, transparent process that safeguards your vehicle and, by extension, your daily life.

Reach out to book your maintenance, repair, or tire service and keep your car and your life running smoothly.

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EXCEPTIONAL SERVICE ACROSS THREE LOCATIONS

From scheduled maintenance to urgent repairs, you’ll find professional, knowledgeable, and friendly service in equal measure at any of our auto auto service centres in Waterloo.

SERVICES

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Tailored Maintenance Services

Every car and driver has unique needs. That’s why our maintenance services are customized to fit your vehicle’s needs and your schedule:

  • General and Imported Car Services: We respect your vehicle’s needs and follow the manufacturer’s recommended maintenance plan.
  • Suspension and Braking System Maintenance: Regular maintenance of critical components ensures your car handles well and keeps you safe.
  • Air Conditioning, Engine, and Electronics Maintenance: We offer full servicing capabilities for both gas and electric vehicles, covering everything from comfort to performance.
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Tires and Wheels

Driving in Waterloo means facing a variety of weather conditions. We’re prepared to help you tackle each one with confidence by offering:

  • New Tires: We offer a variety of tire brands and assist in helping you select which is the best fit for your vehicle and driving needs.
  • Tire Storage: Seasonal tire changes with the option of secure storage for off-season tires. Save  space and stress knowing your tires are stored in optimal conditions.
  • On-Rim and Off-Rim Tire Changes, Wheel Balancing, Rim Repair: Full-service tire maintenance to ensure your ride is smooth and safe.
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Repair & Diagnostic Excellence

With state-of-the-art diagnostics and by utilizing NAPA parts, our comprehensive repair services get you back on the road quickly and safely:

  • Engine & Diagnostics: Utilizing the latest technology to accurately diagnose and repair any engine issues, keeping your vehicle running at its peak.
  • Brake Repairs: Comprehensive repair services using high-quality NAPA parts to ensure your brakes are always in top condition, enhancing your safety and vehicle reliability.
  • NAPA Peace of Mind Warranty: Backed by a robust warranty that supports our service quality and your vehicle’s longevity.
The image is a circular warranty seal with a blue center and yellow edge, stating "NAPA 24 MONTHS Peace of Mind Warranty 40,000 KM" on a green background.
The image shows a blue and yellow badge-style logo for NAPA AutoPro, advertising a 10-year or 400,000 km limited warranty, with the tagline "We keep your car young."
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“I finally found my go-to mechanic!”

I trust this team. They treat me with respect and fully explain the required service and why it is required.

I never fell intimidated because I have such limited knowledge with respect to maintenance issues etc. The whole team painstakingly explains everything and takes care of my needs far beyond my expectations.

— Lori Brien

Jim and crew always make me feel like a family friend. They know my name, they know my cars history and are always very friendly. I happily switched from the Nissan dealership to these guys for all my needs and have never looked back.

— Callie Norwich

I’ve been to many mechanics in the past, happy to say I finally found my go-to mechanic. Scott is so friendly and informative! And they do such a quick and efficient job with fair enough prices. I would definitely recommend this auto-shop

— Tryna Schneider

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A group of people pose in a car repair workshop, wearing uniforms. They stand in front of vehicles and garage equipment, smiling at the camera.

ABOUT US

Columbia Auto Group is a family-owned and operated auto repair shop dedicated to providing exceptional service and care to our valued customers in Waterloo, ON. With decades of experience in the industry and servicing the local community, we understand the importance of keeping your vehicle in optimal condition for both safety and peace of mind.

Whether you are coming in for a pesky warning light that keeps appearing, a strange noise that just started, or are looking for an honest assessment of your vehicles needs, Columbia Auto Group has you covered.

NOT YOUR AVERAGE AUTO REPAIR SHOP

Experience our commitment to providing an excellent customer experience and our unique approach to servicing vehicles.

Preventative Maintenance

We believe in preventative vehicle maintenance to keep you organized, safe, and save you money. By prioritizing regular maintenance, we help avoid unexpected breakdowns and keep your vehicle in top condition.

Scheduled Appointments

We take the initiative to schedule your next appointment so we can notify you when your car is due for service, providing transparency regarding costs and working around your schedule for maximum convenience.

Courtesy Cars

We understand the inconvenience of being without a vehicle during repairs. That’s why we offer a large fleet of courtesy cars to our customers, ensuring you can carry on with your daily activities while we take care of your vehicle.

The image shows an active car repair garage with multiple vehicles lifted on hoists, a tire stack on the side, and at least one person working.

TIRES

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The image shows the logo of "Toyo Tires," featuring bold, capitalized blue letters with a metallic sheen and a slight reflection, on a plain background.
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CAREERS

Are you passionate about providing exceptional customer service ? Do you value honesty, transparency, and strive to create an excellent experience for every customer? If so, we want you to apply for a position with Columbia Auto Service in Waterloo, Ontario!

Our team members are the backbone of our business. We’re committed to fostering a positive work environment where every team member feels valued and supported. As a member of our team, you’ll have the opportunity to make a difference in the lives of our customers by delivering exceptional service and exceeding their expectations.

If you want to be part of a groundbreaking team that’s dedicated to providing quality care and service, contact us today to apply.

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CONTACT US

Book your next service with us and see the Columbia Auto difference!

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